How To Take Screenshots and Record Video

A good practice when sending requests to support is to provide screenshot or video to explain issue.

For this you can use specialized 3rd party software like Snagit available on https://www.techsmith.com/store/snagit or tools available on your operating system.

Apple Mac OS X

(image and video) Screenshot Toolbar https://support.apple.com/en-gb/HT208721

Microsoft Windows 10

  1. (image only) Snipping Tool https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b
  2. (image and video) Game Bar https://support.microsoft.com/en-us/windows/keyboard-shortcuts-for-xbox-game-bar-85d97243-c89b-1ae1-6402-0faf35d6489d

Once recorded, you can upload image or video to your DropBox, Google Drive, iCloud, One Drive or other cloud storage and provide share link with us.

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